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  • Customers like
    • Pathetic 3
    • Cleanliness of vehicle 2
    • Young man in sevierville 1
  • Customers don't like
    • Customer service 9
    • Bad customer service 6
    • Overcharged 5

The charge included all kinds of additional fees so buyer beware concerning this company. When you get there to claim your car, one that I had reserved already, you talk on the phone to a man whose job is to explain how they are planning to scam you out of as much money as possible and charge your credit card the max amount. I will never go back I'll take the bus next time. I rented an economy... Read more

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Hertz’ business practice is deceitful and uncaring. I reserved a car through Expedia for 1 day for Jan. 23 to 24 for my son, who was visiting me from overseas on his military leave. On Jan. 23, when my son and I went to pick up the car, the Hertz clerk told us that we were returning the car 2 days later. I told her I had reserved it for 1 day. She said that their office is closed on Sunday, so we... Read more

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  • From mobile
  • Hertz
  • Feb 04
  • #784007

Printing from Hearst was the worst experience or the worst rental experience I've ever had in my life in the Elgin office and their workers are some of the most disrespectful people I've ever came across especially manicure cantrice Hill Add comment

I will never rent a car from Hertz again as long as I live. When I reserved the car for 44.00 for two days I saw nothing in writing that if I returned the car to a different location that I could be charged up to a hundred dollars. The young man where I rented the car talked the othe one at the other store into not charging me that amt. Yet I was still charged 64.53 for one day rental. I will go... Read more

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Rented Hyundai i30 for 3 days at Adelaide Airport. Drove about 110KM and returned the car back at airport on the third day at 8:00AM in time to catch my flight. Fuel meter reading was FULL and yet I was asked for a proof copy of petrol receipt which I showed it to her. She said since the petrol was filled yesterday, she would try to fill in the petrol again and it would be charged to my... Read more

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I have also rented cars through Hotwire, and each time found out after making a non-refundable reservation that the rental car company was Hertz Read more

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I travel extensively for my job and only have problems when I rent cars from Hertz. My latest concern involves a recent trip to Holywood, FL. I arrived on 12/02/15 and picked up my Hertz Rental car. On 12/02/15 I had a business dinner in Ft. Lauderdale and apparently received a parking ticket (nothing left on car). Ireceived a notice from Hertz on Jan 12, 2016 advising me of the citation which... Read more

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When we arrived on December 23 in Buenos Aires and or other car rental did not show up Hertz ripped me off by charging over $280 per day for a small ford. the other car rental companies did not have any cars so they took advantage of the situation. I had my wife and two kids waiting so I had no choice or be stuck at the terminal. NEVER again will I rent from them!! This is a major rip off and I... Read more

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on Nov 28 I rented a hertz car on line and used the pre pay method $101.93. I cancelled this reservation on Nov 29th and was given a credit for $51.83 cents. I then made another reservation on Nov 29th and was charged 80.19. A day later I cancelled that reservation also because my car repair plans changed.When I called customer service to see why I did not receive full credit they told me that... Read more

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  • From mobile
  • Hertz
  • Jan 04
  • #763637

Very sorry service at the one in lexington s.c. seth never called me back. Never got me a car. Add comment

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