Never Again Hertz. We arrived at the FLL Hertz location on 8-11-17. We had made a reservation for a mid-sized car months in advance. When we got to the garage we could not find any vehicles in the area where they were supposed to be. There was a lady (a very patient...Read more
On 9/12/17 at Hertz located at the Denver international Airport, my wife arrived at 1100 a.m to pick up her rental car. The transaction had been done through our AAA account, Pickup: Date: Tue, Sep 12, 2017 11:00 AM Location: DENVER INTL AP (DEN - In Terminal) Phone:...Read more
Complaint against an employee at Hertz, Frankfurt am Main, Airport Hertz Employee Name: DA COSTAL Date: 9/10/2017 Earlier today, September 10, at 3:00pm, we returned our rental car to the garage at FRA Airport. There was a lot of construction going on at the airport...Read more
Hertz - Expired tag
I rent the car since tuesday and saturday night noticed that they give me a car with expired tag. How this could be possible?
Hertz rip off
Another car hit us. Hertz did not dispute the report and then charged us 5 times the amount for repairs....MAJOR RIP OFF AND PREDATORY PRACTICES.
Hertz - Rude employees
This is one of the worst customer service I have ever deal with . Those people are crazily rude. Never ever deal with them again . Impolite employees
Hertz - Dissatisfied
Hertz employees are rude, disrespectful,and insulting. They need a lesson in respect, customer service skills, people skills and professionalism. As a whole my experience was negative and I regret my decision to rent from hertz never again
We rented a car in Tenerife from 09/02-2017 to 9/08/2017 they charged us 339.98 Euros. We were in Tenerife last year and we rented a car through an other company and it was a lot cheaper. After not sleeping all night the next day we went back and now from 09/03-to...Read more
I don't know about the rest of the country but don't, I repeat DON'T, use Hertz at Oakland International Airport. Use another company. Use Uber. Use Lyft. Take a taxi. Walk. Anything but Hertz!!! We picked up our rental around 9am on a Friday. The gentleman who checked...Read more
Hertz Montenegro charges
I booked car from Hertz in Montenegro airport Podgoritsa with standard insurance. After returning staff named mr.Gazivoda make wrong decision to charge me 120 euro for scratch on a plastic bumper. Pls take a look on photo enclosed. I have more than 15 yrs experience...Read more
rented a car for two days, I don't smoke, and they never looked inside the car. after returning the car, they said they found ashes and stains. they had to do a complete detail. well don't they detail the cars after everyone? NO They found ashes and stains charged me...Read more
I booked a car rental reservation at the Frazer, PA location for 11:30 this past Saturday. I arrived at the Hertz rental location in Frazer at 11:45am. I was the only customer in there when I arrived so we got right into the rental agreement. When I went to pay, i...Read more
First off, I am a Five Star Gold member with Hertz so no stranger to rental car companies. I have found that some Hertz location try what could be called a Bait and Switch on rental car reservation. The location in SNA - is probably one of the worse of doing this....Read more
I have been a road warrior for 30 years - primarily renting from Hertz - Presidents Circle. Now receiving these "audit" letters - claiming cars weren't full as indicated on the return? I have one that claims they refilled 6 gallons of gas when I drove 80 miles - in a...Read more
- Used to be easy in out and always a car
I didn't like
- Lack of customer service now horrific billing practices
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