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We planned a trip to take our grandchildren to Florida and reserved a minivan from Hertz on Webb Rd in Wichita Ks. Two days before our departure, Marco, the manager there, called to inform us that they would not have a vehicle for us. I explained that we had a...
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1.0
#1052998
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I had a prepaid reservation with Hertz. Called and asked if we could add our daughter as a driver. Yes. At counter when picking up car told Hertz at ORF we wanted to add our daughter but would have to upgrade, no problem upgrade now and tomorrow when you daughter comes...
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1.0
#1047842
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I turned my car car in at the Logan Boston Airport staff was wonderful when I turned in my Car. I was a bit flustered because I missed the turn odd in the tunnel, afraid I might miss my flight. left my cell phone in the car,also a pair of Rayban sunglanglasses and the...
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#1046461
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Hertz Car Rental Review

Hertz
#1043793
The wait line to get your car here at the Detroit airport is over 30 minutes! Not service, but disservice.
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Hertz Customer Care Review

Hertz
#1039648
Had a reservation at hertz New Orleans airport! We have been waiting for 45 minutes while they service the car. What happens to taking car of the consumer. We rent a car on your time! Not happy!
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Hertz Car Rental Review

Hertz
#1037498
1.2
Rented a car and not told about additional $47 charge for added driver. Thought I was signing for original amount. Given paperwork only after I signed. Told I was responsible for all charges I unknowingly signed. Customer Service refused to provide any refund or acknowledge any wrongdoing. Will not use Hertz for any future rental! Renter beware.
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Short Review for March 04, 2017

Hertz
#1016840
What exactly is the purpose or benefit of a Hertz Gold Membership if the ONLY real benefit of the membership is to pick up your car and go without having to wait and Hertz does not have cars??! This is why I left Avis. Thanks Hertz!
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I rented and prepaid for my weeked trip rental the cost was great at $79.95 for three days after tax. I picked up the rental and enjoyed the customer service recieved. While traveling something told me to check my bank account, that is when I saw a $200 hold! I called...
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3.4
#1034493
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We booked a car online and went to pick it up the next day!!! The reservation was for 9.99 a day for a Prius. We get there and the man says no I can't give you that because you wouldn't be happy! So they went back and fourth for few minutes and just to hurry up the...
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1.5
#1032811
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I reserved a mid-size car on line ( 03/27/2017) for the week end got the confirmation number from Hertz locate at 6728 Reseda Blvd. Ca. 91335. Come Friday 04/31/2017 at 12.35 pm . I received a phone call from the location stating that they could not honor my...
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1.0
I didn't like
  • Racist
  • Very racists
#1030859
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My family and I rented a car from Hertz at Miami's airport in December. We drove the short distance from the airport to Miami Beach, where we stayed for five days before returning home. We did very little driving off the beach and at no time did we knowingly drive on...
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1.0
I didn't like
  • Tolls billed two months later
  • Added on plate administrative charge
  • Additional toll charges
#1023683
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I was involved in an accident that was not my fault. The person driving the Rental never gave me his prove of insurance It happened on 2-16 -17 and did not speak with the claim department until 3-6-17 and was told by Lewis Marrow to send my pictures and he never...
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#1023602
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My wife and I rented a car from this office and we had the most awful experience 1 the car that was booked was not waiting for us when we arrived ...it had been sent to an unknown address in Riga for us to collect...even though we arranged pick up from the...
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1.5
I didn't like
  • Attitued of the staff
#1023015
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After booking a car with Hertz Croatia (Dubrovnik and Zagreb) in August 2016, and after a number of serious scams experienced thanks to Hertz Croatia, I want to alert everyone not to fall into the same traps! My booking for the 7-day car rental was made by a travel...
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1.0
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