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Never Again Hertz. We arrived at the FLL Hertz location on 8-11-17. We had made a reservation for a mid-sized car months in advance. When we got to the garage we could not find any vehicles in the area where they were supposed to be. There was a lady (a very patient...
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1.0
I didn't like
  • Stay away from hertz
#1101298
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On 9/12/17 at Hertz located at the Denver international Airport, my wife arrived at 1100 a.m to pick up her rental car. The transaction had been done through our AAA account, Pickup: Date: Tue, Sep 12, 2017 11:00 AM Location: DENVER INTL AP (DEN - In Terminal) Phone:...
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1.0
I didn't like
  • Customer service
#1099779
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Complaint against an employee at Hertz, Frankfurt am Main, Airport Hertz Employee Name: DA COSTAL Date: 9/10/2017 Earlier today, September 10, at 3:00pm, we returned our rental car to the garage at FRA Airport. There was a lot of construction going on at the airport...
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1.0
#1098900
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Hertz - Expired tag

Hertz
#1093096
I rent the car since tuesday and saturday night noticed that they give me a car with expired tag. How this could be possible?
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Hertz rip off

Hertz
#1079824
1.0
Details
Another car hit us. Hertz did not dispute the report and then charged us 5 times the amount for repairs....MAJOR RIP OFF AND PREDATORY PRACTICES.
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Location

Hertz - Rude employees

Hertz
#1073480
This is one of the worst customer service I have ever deal with . Those people are crazily rude. Never ever deal with them again . Impolite employees
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Hertz - Dissatisfied

Hertz
#1068618
1.0
Details
Hertz employees are rude, disrespectful,and insulting. They need a lesson in respect, customer service skills, people skills and professionalism. As a whole my experience was negative and I regret my decision to rent from hertz never again
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Additional Fees
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We rented a car in Tenerife from 09/02-2017 to 9/08/2017 they charged us 339.98 Euros. We were in Tenerife last year and we rented a car through an other company and it was a lot cheaper. After not sleeping all night the next day we went back and now from 09/03-to...
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1.6
#1096053
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I don't know about the rest of the country but don't, I repeat DON'T, use Hertz at Oakland International Airport. Use another company. Use Uber. Use Lyft. Take a taxi. Walk. Anything but Hertz!!! We picked up our rental around 9am on a Friday. The gentleman who checked...
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#1095667
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Featured

Hertz Montenegro charges
I booked car from Hertz in Montenegro airport Podgoritsa with standard insurance. After returning staff named mr.Gazivoda make wrong decision to charge me 120 euro for scratch on a plastic bumper. Pls take a look on photo enclosed. I have more than 15 yrs experience...
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1.7
#1094895
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rented a car for two days, I don't smoke, and they never looked inside the car. after returning the car, they said they found ashes and stains. they had to do a complete detail. well don't they detail the cars after everyone? NO They found ashes and stains charged me...
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1.2
I didn't like
  • Pull a scam
#1088320
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I booked a car rental reservation at the Frazer, PA location for 11:30 this past Saturday. I arrived at the Hertz rental location in Frazer at 11:45am. I was the only customer in there when I arrived so we got right into the rental agreement. When I went to pay, i...
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1.6
#1087657
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First off, I am a Five Star Gold member with Hertz so no stranger to rental car companies. I have found that some Hertz location try what could be called a Bait and Switch on rental car reservation. The location in SNA - is probably one of the worse of doing this....
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#1086393
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I have been a road warrior for 30 years - primarily renting from Hertz - Presidents Circle. Now receiving these "audit" letters - claiming cars weren't full as indicated on the return? I have one that claims they refilled 6 gallons of gas when I drove 80 miles - in a...
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2.4
I liked
  • Used to be easy in out and always a car
I didn't like
  • Lack of customer service now horrific billing practices
#1085140
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