Latest review first
Geico called Hertz to make reservations for me on July 6,2018. Because it was close to 6:00 pm. They told Geico that I had to pick up the car on July 7, 2018. The Geico stressed the importance of me getting a rental so I can go to the Dr. on July 9, 2018. I didn't get...Read more
Rented 7/3 to 7/10 Ft. Lauderdall. Fl Suv. Could not see the car condition clearly until we left the airport. In side of the car was like a pig pen . Food and milkshake spilled on seats and several large grease spots. Also cigarette ashes on dash board. Not fit to rent...Read more
Hertz in Warren, Ohio - Very dissatisfied
Charges on my bill that were not authorized nor told about.waited a whole hour after a reservation had already been made.sarcastic manager.horrible experience..i will be going back to enterprise next go round.
No communication between sites. Rented car in Orlando. Required additional $300 deposit after prepaying reservation. Tried to turn in car in Ft Myers as planned and they would not honor the $300 deposit by refunding cash or credit card credit. Not only that, they took...Read more
- Size of car
I didn't like
- Cusstomer service is awful
I booked a car for late afternoon pickup for a 7 state road trip. The car was NOT ready for pickup...was at Sears getting the oil changed. When we did a walk around with pictures we noted a completely missing front light. We took the car back to the Hertz rental...Read more
where to start.....first i booked a flight as well as a car (which was Hertz) for $174 for the week + insurance. Awesome deal right? Too good to be true you might be saying......well yall are RIGHT......when we got Denver got to Hertz to pick up our car turns out our...Read more
I didn't like
- I hate hertz
Don't use HERTZ
I have been looking for long term rental and that took about 5 weeks till they manged to find me the car I Wanted. When I went to take the car they offered me i different car ,old and with double the price , and no one new what happened with my booking, and they couldn't do any thing for me ,the answer was that what we have for you.
Rented and prepaid for a car for 6 days from Hertz in and out of SF airport. Declined all insurance. Have rental coverage all inclusive policy with Amex for $25/rental up to 30 days. Picked up car. Nothing about insurance from agent. Returned car and Hertz charges me...Read more
- Selection of cars
- On location at airport
- Fast service at airport
I rented a vehicle from Hertz at the Kalamazoo, MI airport location. After having the vehicle a day, I noticed the low tire pressure light on in the vehicle. No big deal, just fill with some air. Then after having the vehicle for a week, getting on the highway several...Read more
I didn't like
- Rude hateful remarks
I can’t believe I haven’t been reached from someone from hertz about the car rental with my 84 year old mothers stolen credit card!!!, I have made several reviews about this situation and besides the stupid apology from Ellen G from customer service , by the way was...Read more
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