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Geico called Hertz to make reservations for me on July 6,2018. Because it was close to 6:00 pm. They told Geico that I had to pick up the car on July 7, 2018. The Geico stressed the importance of me getting a rental so I can go to the Dr. on July 9, 2018. I didn't get...
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1.0
#1302420
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Hertz - Worts car we ever rented.
Hertz - Worts car we ever rented.
Hertz - Worts car we ever rented.
Hertz - Worts car we ever rented.
Rented 7/3 to 7/10 Ft. Lauderdall. Fl Suv. Could not see the car condition clearly until we left the airport. In side of the car was like a pig pen . Food and milkshake spilled on seats and several large grease spots. Also cigarette ashes on dash board. Not fit to rent...
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1.0
#1300666
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Hertz in Warren, Ohio - Very dissatisfied

Charges on my bill that were not authorized nor told about.waited a whole hour after a reservation had already been made.sarcastic manager.horrible experience..i will be going back to enterprise next go round.
1.0
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#1296705
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No communication between sites. Rented car in Orlando. Required additional $300 deposit after prepaying reservation. Tried to turn in car in Ft Myers as planned and they would not honor the $300 deposit by refunding cash or credit card credit. Not only that, they took...
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I liked
  • Size of car
I didn't like
  • Cusstomer service is awful
#1289805
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I booked a car for late afternoon pickup for a 7 state road trip. The car was NOT ready for pickup...was at Sears getting the oil changed. When we did a walk around with pictures we noted a completely missing front light. We took the car back to the Hertz rental...
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1.5
#1289434
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where to start.....first i booked a flight as well as a car (which was Hertz) for $174 for the week + insurance. Awesome deal right? Too good to be true you might be saying......well yall are RIGHT......when we got Denver got to Hertz to pick up our car turns out our...
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1.0
I didn't like
  • I hate hertz
#1289374
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Don't use HERTZ

I have been looking for long term rental and that took about 5 weeks till they manged to find me the car I Wanted. When I went to take the car they offered me i different car ,old and with double the price , and no one new what happened with my booking, and they couldn't do any thing for me ,the answer was that what we have for you.
1.0
Details
Additional Fees
Additional Services
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Location
Price Affordability
Product or Service Quality
Reliability
Value for money
Website
#1286104
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Rented and prepaid for a car for 6 days from Hertz in and out of SF airport. Declined all insurance. Have rental coverage all inclusive policy with Amex for $25/rental up to 30 days. Picked up car. Nothing about insurance from agent. Returned car and Hertz charges me...
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2.5
I liked
  • Selection of cars
  • On location at airport
  • Fast service at airport
#1277515
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I rented a vehicle from Hertz at the Kalamazoo, MI airport location. After having the vehicle a day, I noticed the low tire pressure light on in the vehicle. No big deal, just fill with some air. Then after having the vehicle for a week, getting on the highway several...
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1.8
I didn't like
  • Rude hateful remarks
#1275731
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I can’t believe I haven’t been reached from someone from hertz about the car rental with my 84 year old mothers stolen credit card!!!, I have made several reviews about this situation and besides the stupid apology from Ellen G from customer service , by the way was...
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Anonymous
Oafie

Why does your 84 year old mother have a stolen credit card ?

#1271961
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