Hertz
Reviews and Complaints
Poor service
Bait and switch
Hertz - Nissan Car Rental Review from Fuquay Varina, North Carolina
Hertz - Hyundai Car Rental Review from Lawrenceville, Georgia
- Pathetic
- Cleanliness of vehicle
- Awful customer service
Didn't buy insurance so they made up damages
Hertz - Car Rental Booking Review from Saint Albans, Vermont
Hertz - Review in Rentals category from Cairo, Al Qahirah
They gave you a wrong information to take your money. Take care when you deal with this company
SCAMMER/LIAR Run for this company!
- Scammer
- Customer service
- Liar
Preferred solution: Full refund
Incorrectly charged.
- Quality and price of vehicle
- No response
Preferred solution: Let the company propose a solution
Charged for extra insurance
I rented a car from Hertz told their employee that I did NOT want to buy their insurance coverage and would use my own insurance if needed. Guess what - when I returned the car I was charged MORE THAN DOUNLE the actual rental price & was told that this was for extra insurance coverage.
Their employee was extremely rude and tried to say it was my fault. Apparently Hertz employees have no knowledge of how to retain possible repeat customers. By the way, I have rented from Enterprise in the past.
Their daily rate was higher than Hertz, but they did not try to mislead me. I will NOT rent from Hertz ever again.
Hertz - Customer Care Review from Franklin, Tennessee
Hertz Car Rental Review
Lied to and stolen from
- Dishonest business practices
Preferred solution: Full refund
Review in Rentals category from Solon, Iowa
Hertz Car Rental Review from Las Vegas, Nevada
- Prev
- 1
- ...
- 55
- 56
- 57
- 58
- 59
- ...
- 92
- Next
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Having no cruise control was very inconvenient!! Customer service told me "well not everyone likes cruise control", that doesn't even make sense, if they don't like it don't use it!!
Common sense .
I think Hertz buys the cheapest vehicles and then charges outrageous prices for the rental and insurance.
I would never recommend this rental company to anyone! Customer service was rude and not helpful at all.
the car was filthy, windows were so dirty it was hard to see.