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I was told on the phone I would be renting a Chevy cobalt, I got a confirmation number and everything, but then when I got there they gave me a Saturn. When it came time for the car to be due back I called Hertz to have them get with my insurance company for a...
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#141511
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We were charged extra and false charges by the 11 E DEMAREST, ENGLEWOOD, NEW JERSEY HERTZ location, which is a "sub-leased" location in an EXXON Gas Station. My husband and I rented a car for Labour day weekend on Friday August 29th and returned it on Monday...
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#137353
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My rental was prepaid through Hotwire. When speaking to the representative, I agreed to the upgrade and the gasoline. She asked if I wanted insurance and I replied, "No, my own car insurance provides it". Unbeknowest to me, she puts it down anyway. The charge...
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Anonymous
rick

DO NOT i say do not buy the gas refill. I had a car with a 10 gal tank and they charge me $40 to fill it up. the gas price in Ca was $2.79 at the time that means they over ch...

#127964
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We hired a car in Toulouse online, and seeing as it was only a short 4-day holiday, we agreed to upgrading to an Opel convertible when we checked in, for an additional daily rate. In Mirepoix for two days, south of Toulouse, and some little criminal put a scratch...
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#127513
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THe manager at the Katy Mason location in Katy Texas was very rude when she did my rental. I am NEVER going there again. THe people there are very unprofessional. Hertz these people are making you lose business, time, and money. She was talking on the phone the whole...
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#124654
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I had reserved two months in advance a hybrid automatic from Hertz at the Frankfurt, Germany Airport. I chose Hertz because they promised a Prius which I myself own and knew would be best for the trip we had planned. On arrival, May 13, 2008, they offered me a manual...
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sameergemini
sameergemini

Can anybody tell me,, what needs to be done now when even I get the 942 euros charges on a small dent... even when I have a corporate booking..

Anonymous
Frank

IN 2005, I also was charged a fee in my trip to Great Britain for a traffic violation I had never received. I had worked for this company before in Northern Virginia in 2000,...

#123777
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Steer clear of Hertz rental in Napoli Airport. They are scammers. My husband and I rented a Hertz via America so we wouldn't be charged any extra fees, as was often the case renting Hertz directly in Italy. Boy, were we wrong. Not only did we get charged in America...
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#123635
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I just want to say that the so called 'manager' at the Hertz in Valdosta Ga is a very rude man. I just went up to the counter and asked some simple and point blank questions..and all I got back was attitude. I asked him who his superior is and get this..he said...
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#115275
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In 2007 i rented a vehical from hertz renta car in Washington state. When we returnes the car it was about 5:30pm it was allready dark out side we droped the keys off at the rental desk and went home. A few weeks latter a company called purco sent us a letter saying...
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Anonymous
Clearblue

OMG, Same thing here! I rented from Hertz in Rapid City SD a few weeks ago. I just received a bogus claim for damage. I was sent pictures of a rock chip damage inside the whee...

Anonymous
Jay H

Jim, Same issue here! Rented from Hertz Rapid City a month ago. Now they want me to pay for damage that I am not responsible for.

#114245
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We had rented a car from Hertz at Tampa airport to return to Orlando -- were advised to return to Orlando Airport. Had previously rented from Hertz for several years as business customer -- boy are things different for "average consumer". Returned car to...
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Anonymous
Angela Martin

An Hertz employee by the name of Nick was extremely rude to me when I asked for his assistance. I had a question to ask this gentleman and requested that he approach me becau...

#113086
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