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Never ever will I or my family and friends ever rent from Hertz car rental. It is truly a nightmare of a company.

I along with 7 other customers stood at the counter waiting for our rental car. They had none for any of us. After 2 1/2 hours of waiting they finally find one for me only to tell me they need my husband’s Credit card there since he paid for it for me but could not accompany me. The rental was under my name.

So now I’m stranded at an off location in a not so safe neighborhood without a car and no one to call for help. I will make sure I send emails to all my friends, customers and acquaintances NEVER rent from Hertz

Product or Service Mentioned: Hertz Car Rental.

Reason of review: Poor customer service.

Company wrote 0 private or public responses to the review from Sep 12.
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