I rented a car from the Deer Park, New York Office and Michael Mathews was extremely helpful, courteous, and kind. He went above and beyond to make the rental smooth and easy. My car had a flat and Michael was very helpful, walking me through who I had to call. He...Read more
- Michael mathews in the deer park ny office
I've been a Hertz Gold CLub Member for 17 years. Time to leave. I travel nationally. Every location has gone downhill. Portland, Seattle, both DC airports, and most of the airports I have travelled in between. First, the Neverlost is fading out. Customers love the...Read more
Can I give Hertz no stars?? Wish that was an option!!! We have a confirmed reservation with Hertz to rent a car and drive to see our daughter, who is in the military with a 48 hour pass. 48 hours - that is all we have with her. When going to get the car, we were...Read more
Hertz - Rental
Worst people ever so gatto *** people need to be trained Joe to deal & talk to customers
Hertz - Long lines
The wait line to get your car here at the Detroit airport is over 30 minutes! Not service, but disservice.
Hertz Customer Care Review
Had a reservation at hertz New Orleans airport! We have been waiting for 45 minutes while they service the car. What happens to taking car of the consumer. We rent a car on your time! Not happy!
Hertz Car Rental Review
Rented a car and not told about additional $47 charge for added driver. Thought I was signing for original amount. Given paperwork only after I signed. Told I was responsible for all charges I unknowingly signed. Customer Service refused to provide any refund or acknowledge any wrongdoing. Will not use Hertz for any future rental! Renter beware.
I had accident from a truck that hit my car & my insurance company referred them. After 40 days of my car repair , I sent back the rental car. I don't have any problem with anything , I was like just asking to charge another card that the one , on file . I was shocked...Read more
We had a couple of out-of-state weddings to go to, and decided to rent a car so as not to put all the miles on our own car. First time, tail light was out and we had to wait an extra 1.5 hours to get a replacement. Communication was horrible, but manager was nice...Read more
I droped my car a night before and left the keys in drop box. I got a call next day that keys are not in drop box and they don't even have a survailliance camera. annoyed with the employees in the location. never ever trust these people. they charged me 550$ on my...Read more
Hertz should be ashamed of itself. I prepaid online to rent a car from the Philadelphia airport. It said to bring my itinerary. I called hertz Philly airport to ask about this nothing was and they told me where to park. I parked my car I was leaving there had to take 3...Read more
I am done with Hertz. We rented a car six months ago at the Savannah, GA airport. The car had over 20K miles on it. Dirty when we picked it up. It was 6:30 am in the morning. No attendant in the lot. We had a minor hit and run. For six months Hertz was worthless in...Read more
The clerk know that it State Farm insurance you have two choices a Toyota or Nissan not know the Nissan is a SUV .He try to convince of buying car rental insurance $12.99/ day . He use to make me believe that the car was 12.99/day which was true that it was $33.24. Is...Read more
I am absolutely furious that Hertz wants to charge me a 'Service Fee' for paying a parking ticket that I received after 12 days. Just because communication between Hertz and the City of Durango does not work, I have to pay a 'Service Fee'? Unbelievable. I had 14 days...Read more
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