Latest review first
Hertz in Guadalajara, Jalisco - Never again!!!
I rented a minivan, did a reservation on line, used a coupon got what I thought it was a great deal,,they didn't onored my reservation end up paying a different amount. Van had completely worn tires, crew Hertz Guadalajara airport complete Idiots, as for me it would be the last time, will try Enterprise, will see how it goes, but yea, avoid herts if you can, rather than a rental it seem like a junk car. Will post some pictures of van
Hertz - Stolen car
My car was stolen from the hotel . I filed a police report, filed a report with hertz and dollar rental, over nighted the keys to the rental office snd have been banned from ever renting from them again, I would never rent from them again.
My car had to go into the repair shop due to damage that happened in a parking lot one night. My insurance coverage was responsible for paying the charges of a rental. Hertz was what the insurance company would pay directly. I could go on about the disgraceful...Read more
Never ever will I or my family and friends ever rent from Hertz car rental. It is truly a nightmare of a company. I along with 7 other customers stood at the counter waiting for our rental car. They had none for any of us. After 2 1/2 hours of waiting they finally find...Read more
I booked three weeks in advance for a trip to Greece for a one-day rental on the island of Naxos. I never learned to drive a stick, so needed an automatic. The Hertz website clearly states that rentals are available with a valid US drivers license, valid credit card,...Read more
I didn't like
- Surprise restrictions
I've spent the last couple of months trying to dispute a rental. I rented a vehicle from the Columbia-Gervais on June 1 my return was for June 4th however I was in an accident on June 3rd and Hertz was the first to be notified however I received an bill and withdrawal...Read more
Hertz in Boston, Massachusetts - Pathetic/Disorganized/Unconcerned
Gold rewards reservation not available upon arrival to Logan Hertz - oversold and unprepared; staff making no effort to rectify. Customers sitting here for hours. CEO and company should be ashamed. This practice is illegal. Consumer protection bureau should become involved as this is obviously happening on a large scale.
I rented at a Hertz in Ankeny Iowa because my insurance said they were the preferred provider. I managed to reserve and get picked up just fine, but when I dropped it off the shop called them to pick the car up. In the end they charged me for 3 additional days over the...Read more
I rented a car and returned it with a full gas tank. Even when they charged my credit card for $84.42 they stated in their letter that the employee who checked my car in indicated the car was on full but they are claiming that 8.45 gallons of gas were needed to fill up...Read more
We rented a van for 2 days in Italy in May using Hertz. Returned the car with no problems. We paid all tolls and got no tickets and even stayed with the car at all times. 50 days after the rental we get a charge from Hertz for about $36 on our credit card. I disputed...Read more
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