Hertz Contact Information

Toll-Free Number:

  • (800) 654-3131

Customer Service:

  • (800) 654-3131
  • (800) 654-3001
  • (877) 826-8782
  • (800) 654-4173
  • (888) 777-6095
  • (423) 553-8851
  • (800) 654-4173

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Hertz Rating Stats

1.5 out of 5 stars
based on 290 reviews
See all 735 reviews reviews

Rating stats

  1. 184 reviews
  2. 69 reviews
  3. 29 reviews
  4. 6 reviews
  5. 2 reviews

Rating trend

About Hertz

Top 5 Likes about Hertz

Cleanliness of vehicle, Pathetic, Location, Unless you are very careful, Picking up the vehicle was ok

Top 5 Dislikes about Hertz

Bad customer service, Overcharged, Customer service and price, Being deliberately lied to, Bad service


Hertz is the world's leading vehicle renting organization. In September, 1918, Walter L. Jacobs opened a car-rental operation in Chicago. The company operates in 145 countries throughout the world. It is the largest car rental brand in the world. The company is also the number one airport car rental brand in the United States as well as at 69 major airports in Europe. Hertz operates both corporate and licensee locations in airports and cities of North America, Latin America, Europe, Australia and New Zealand. Hertz also operates licensee locations in cities and airports in Asia, Africa, and the Middle East. Among the wholly owned subsidiaries of the company are Hertz Equipment Rental Corporation, Hertz Claim Management Corporation, and Hertz Local Edition HLE.

Hertz reviews and complaints

Hertz is ranked 74 out of 664 in Rentals category

Area Served

Worldwide, USA

Payment Methods

DiscoverAmerican Express

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