Hertz car rental causes accident, all witnesses and police report indicates this. Six weeks later, Esis still cannot let anyone know if the driver of the accident causing rental is listed on the Insurance policy.
I can't figure out how they can not know this information, IT"S THEIR POLICY. Everything is stonewalled. Phone calls not returned. Typical tactic on how they just play games with people.
I would never rent a Hertz rental car. They just don't care.
I don't understand how this company can stay in business and not know who and who is not covered when they take out the extended coverage. This accident totaled 2 cars and damaged a third.
Product or Service Mentioned: Hertz Claim.
Reason of review: Poor customer service.
Monetary Loss: $9000.
Preferred solution: Let the company propose a solution.
I didn't like: Lack of communication.