Product: Hertz Car Rental Clear all filters (0 of 401 reviews match)
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Never ever will I or my family and friends ever rent from Hertz car rental. It is truly a nightmare of a company. I along with 7 other customers stood at the counter waiting for our rental car. They had none for any of us. After 2 1/2 hours of waiting they finally find...
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1.0
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Hertz Car Rental
#1353936
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I called customer care at 2:30 today to ask about my one-day rental for 07/20/18. I have a coupon book that gives you one day free if you rent for a weekend or weekday. Icalled back to extend my reservations for a full weekend. The rep told me I had to rent...
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Hertz Car Rental
#1305061
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and Hertz in general. I handled myself in a very courteous manner, I felt they would step up and handle the problem professionally, they gave me a 75.00 credit. BS I'm a business owner for over 30 years now, I would never treat my customers like that. They wasted a...
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3.1
Product
Hertz Car Rental
I didn't like
  • 250 miles to return
  • 75 credit bs
  • Humiliating exerience
#1302993
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Booked for car rental pickup at San Jose Airport and found out it was not the airport but some other place in the city of San Jose. Called to make the change and they said it would cost me $349 more to make the change. I said cancel and they did but charged me $50.00...
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1.0
Product
Hertz Car Rental
#1261642
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Hertz practices legalized robbery, and additionally hires the most personality-absent, rude people I've ever had the misfortune of dealing with. I made reservations by phone, and everything seemed like it would be fine...other than the RIDICULOUSLY over-priced options...
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Product
Hertz Car Rental
#1244343
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Louis, MO airport pickup 4/19-21/2018. Was supposed to be $87 and some change. We always buy the insurance. They charged me $100 a DAY for insurance on this car. That is more than I pay per month for two brand new vehicles, fully insured. I have never, ever had to pay...
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1.3
Product
Hertz Car Rental
I didn't like
  • Misleading pricing scalped on insurance charged for gas i put in
#1243326
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I contacted Hertz customer service and was told that since the damage was not noted at the time of pick up it was my responsibility and is certainly not considered normal wear and tear. The rep did say they would review the photo of the vehicle when I left the garage,...
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h.kitchener
h.kitchener

This is a common occurrence now with auto rental firms. The charge is a small one in your case, but you can do this: dispute the charge with your card company. You will probab...

Product
Hertz Car Rental
#1237482
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I took a taxi to work and walked next door (I want emphasize that I walked next door) to Hertz and rented a car and used a weekly rate (rental # 187930024). On the 7th day I spoke to the mechanic and I was told it was going to be at least another week before they...
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2.4
Product
Hertz Car Rental
I liked
  • Car was fine
I didn't like
  • Way they tried to make me seem like a thief
#1227512
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Hertz - Terrible, was charged 143, without authorization then 290 .

March23 and march 30. Investigation in progress. Hertz either stole card or didn't give it back. I reported it missing. Unbelievably they managed to charge me 290 more. Rude hanging it up on me for no reason. They charged me 90 dollars for gas that i couldn't pay as they drained my account into a minus status, and weren't satisfied by taking the 290. They really are the worst.
1.1
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Product
Hertz Car Rental
#1225904
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Dublin airport-was not told because I put the car on my visa but my daughter was driving added charge. Used for two days and the price was so high I thought they had not used my voucher. I upgraded & added the extra insurance but was not told it was 285 euro more!...
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1.6
Product
Hertz Car Rental
I liked
  • Location
I didn't like
  • Not given all the information up front to fees
  • At edinburgh airport pressure to up sale
  • Customer service stinks
#1224638
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