Product: Hertz Car Rental Clear all filters (392 of 392 reviews match)
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I took a taxi to work and walked next door (I want emphasize that I walked next door) to Hertz and rented a car and used a weekly rate (rental # 187930024). On the 7th day I spoke to the mechanic and I was told it was going to be at least another week before they...
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2.4
Product
Hertz Car Rental
I liked
  • Car was fine
I didn't like
  • Way they tried to make me seem like a thief
#1227512
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Hertz - Terrible, was charged 143, without authorization then 290 .

March23 and march 30. Investigation in progress. Hertz either stole card or didn't give it back. I reported it missing. Unbelievably they managed to charge me 290 more. Rude hanging it up on me for no reason. They charged me 90 dollars for gas that i couldn't pay as they drained my account into a minus status, and weren't satisfied by taking the 290. They really are the worst.
1.1
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Hertz Car Rental
#1225904
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Dublin airport-was not told because I put the car on my visa but my daughter was driving added charge. Used for two days and the price was so high I thought they had not used my voucher. I upgraded & added the extra insurance but was not told it was 285 euro more!...
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1.6
Product
Hertz Car Rental
I liked
  • Location
I didn't like
  • Customer service stinks
  • Not given all the information up front to fees
  • At edinburgh airport pressure to up sale
#1224638
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My 84 year old mother had her billfold stolen yesterday and among them charging large amount of money at a retail store they rented a car from hertz in bowling green ky , I guess you don’t look at the drivers license before the rental or take a picture of the drivers...
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1.0
Product
Hertz Car Rental
#1223472
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I was trying to extend my rental and Hertz continued to say my card was declined. Capital One said that there was no attempt to charge my card, and the money was available on my card. Actually, I had more than enough. I was at the airport for 3 hours with Hertz...
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1.1
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Hertz Car Rental
#1202740
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Forget Hertz rental cars

My family and I will never again rent Hertz rental cars due to the termination of their contract with the NRA. I am a proud NRA member and the buffoons who run Hertz are losers. The customer may not always be right, but the customer is always the customer. You just list my business.
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Hertz Car Rental
#1198283
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California aviation, do not rent from them. I can not tell you how frustrated we are about the outcome. This experience somewhat ruined our Christmas and ended up renting for one day due to their lack of customer service. A one day rental $40.00 that turned into...
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1.0
Product
Hertz Car Rental
#1186114
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The WORST rental car Agency in my entire frequent traveling life! I am a Hertz GOLD customer, booked a Hertz car, on-line, several weeks in advance of my trip. Hertz sent me numerous e-mails urging upgrades, re-confirming my reservation, etc. Upon arrival at the...
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h.kitchener
h.kitchener

I stopped using Hertz a few years ago when my three military kids all---all---told me about the rude, nasty treatment they received from Hertz---at two different airports---wh...

Anonymous
Greeneyedlady_70

Was it the Hertz out of Columbus, OH? They did the same to me! Why? I had a new credit card expiration date that changed during the course of my rental. I had been renting fro...

Product
Hertz Car Rental
#1185507
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It's hard to believe Hertz has set up there system to make the customer responsible if there own agents don't enter the information you've recorded on the pre-rental vehicle inspection form. Plus they attempted to do this 33 days after there own agent checked the car...
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1.5
Product
Hertz Car Rental
#1176267
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Needless to say I rented a SUV a couple months ago 4 hours in my rental a drunk driver total the SUV. We were badly injured but had to get to Alabama to pick our kiddos up we had no choice. So called set up another reservation had to pay Uber and driver an hour to get...
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1.4
Product
Hertz Car Rental
I didn't like
  • Have no sense of responsibility or care to their customers
  • Bill wrong overcharge
  • Lack of customer service now horrific billing practices
#1173353
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