Product: Hertz Car Rental Clear all filters (378 of 378 reviews match)
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We recently rented a car in July 2017 with Hertz in Fredericksburg, VA in which the Hertz representative was courteous and kind. When we returned from New York city 3 days later, during the night, to avoid additional charges and promptly dropped the keys in the night...
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h.kitchener
h.kitchener

Did you dispute the claim with your insurance carrier? Tell them it is a fraudulent claim. This is for your own good, as your rates may go up as a result of that claim. This ...

1.8
Product
Hertz Car Rental
I didn't like
  • Making false insurance claims and lying to consumers
#1129008
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We rented a Hertz rental car at Seattle Tacoma Airport after a long flight. We prepaid for the car (about $389) for ten days. We stated that we did not/not need damage insurance because our personal car insurance provided coverage. The woman requested our signature on...
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1.4
Product
Hertz Car Rental
#1125346
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So we pile everyone in and try to figure out the ins and outs of the car, then have to find our way back to the hertz station to ask about the car seats. The guy simply said “they’re in the back”. He did get off his butt to help us or show us where. Our Hertz...
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1.0
Product
Hertz Car Rental
#1118561
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Hertz - Expired tag

#1093096
I rent the car since tuesday and saturday night noticed that they give me a car with expired tag. How this could be possible?
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Hertz - Long lines

#1043793
The wait line to get your car here at the Detroit airport is over 30 minutes! Not service, but disservice.
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Hertz Car Rental Review

#1037498
1.2
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Rented a car and not told about additional $47 charge for added driver. Thought I was signing for original amount. Given paperwork only after I signed. Told I was responsible for all charges I unknowingly signed. Customer Service refused to provide any refund or acknowledge any wrongdoing. Will not use Hertz for any future rental! Renter beware.
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Hertz Car Rental Review

#996291
No cars available in Atlanta...Gold level customer with a reservation. Waiting line at Gold Service both is 25 deep and not moving. Time to call my travel agent and see if National has cars available at ATL tonight.
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Had the worst customer service from Blanca Segovia at the oceanside location. I waiting over 2 weeks for an email of my receipt. I was put on hold for over 2 hours all together to request that email, hung up on multiple time and all because she didn't fully explain to...
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1.8
Product
Hertz Car Rental
#1114860
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I called the hertz location back and they told me they could reclean it but they don't know how long it would take. We had to get on with our day so we couldn't take it back so we cleaned it out our selfs and once we were doing so we found trash, the bumper was coming...
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1.0
Product
Hertz Car Rental
#1112839
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Do not trust hertz price quotes! I rented a car from Hertz for pick up at a franchise in Ireland. To my surprise, he bill I received turned out to be more than the agreed upon price. When I spoke with a Hertz representative I discovered that the franchisee is free to...
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2.3
Product
Hertz Car Rental
I didn't like
  • Customer service
#1110875
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Never Again Hertz.We arrived at the FLL Hertz location on 8-11-17. We had made a reservation for a mid-sized car months in advance. When we got to the garage we could not find any vehicles in the area where they were supposed to be. There was a lady (a very patient...
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1.0
Product
Hertz Car Rental
I didn't like
  • Stay away from hertz
#1101298
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On 9/12/17 at Hertz located at the Denver international Airport, my wife arrived at 1100 a.m to pick up her rental car. The transaction had been done through our AAA account, Pickup: Date: Tue, Sep 12, 2017 11:00 AM Location: DENVER INTL AP (DEN - In Terminal) Phone:...
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1.0
Product
Hertz Car Rental
I didn't like
  • Customer service
#1099779
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We rented a car in Tenerife from 09/02-2017 to 9/08/2017 they charged us 339.98 Euros.We were in Tenerife last year and we rented a car through an other company and it was a lot cheaper. After not sleeping all night the next day we went back and now from 09/03-to 09/08...
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1.6
Product
Hertz Car Rental
#1096053
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I don't know about the rest of the country but don't, I repeat DON'T, use Hertz at Oakland International Airport. Use another company. Use Uber. Use Lyft. Take a taxi. Walk. Anything but Hertz!!! We picked up our rental around 9am on a Friday. The gentleman who checked...
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Product
Hertz Car Rental
#1095667
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