Product: Hertz Car Rental Booking Clear all filters (0 of 28 reviews match)
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I rented on line through our insurance company with Hertz two months before our trip to Florida, paid with my debit card, printed and was all set for a rental. Being I was travelling with my 83 year old husband and exhausted from the delays in our flights we were not...
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1.4
Product
Hertz Car Rental Booking
I liked
  • Selection of cars
  • Cleanliness of vehicle
I didn't like
  • Overcharges
  • That the printed agreement was not understandable
  • Added insurance for commssion
#1408549
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The Hertz website clearly states that rentals are available with a valid US drivers license, valid credit card, and passport. But when arriving at the counter I was told I needed an international drivers permit to rent Hertz vehicles. We found a better and cheaper...
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1.0
Product
Hertz Car Rental Booking
I didn't like
  • Surprise restrictions
#1353076
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I rented at a Hertz in Ankeny Iowa because my insurance said they were the preferred provider. I managed to reserve and get picked up just fine, but when I dropped it off the shop called them to pick the car up. In the end they charged me for 3 additional days over the...
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Hertz Car Rental Booking
#1342437
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Got to Hertz in Hoffman Estates, IL and the lady at the desk stated in order to rent a car with a debit card, needed 2 photo ids, a corporate id, and had to do a soft credit check. Provided her with all the documents and after I signed the contract thinking that my...
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1.0
Product
Hertz Car Rental Booking
#1303923
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Made a reservation prepaid. Went to pick it up, no car available. Not the fault of counter people, they said I can wait or call reservations. Called reservations, call quality was terrible, could hardly hear or understand them. Said I could cancel reservation and make...
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1.8
Product
Hertz Car Rental Booking
#1270307
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Hertz - Complaint

I made a reservation for a car and a pick up. Called put on hold for 10 minutes. Called back no answer. I had to get a ride to the Oaklawn office. Poor service. The car I was to get the plate was expired. The girl Sharon I talked to was very ruded.
2.6
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Product
Hertz Car Rental Booking
#1255290
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But I didnt check my emails because I trusted Hertz. But on 24th I called up the pickup location and checked about my reservation, they told they dont have any record for the same. So I checked my email and noticed a strange thing: they have reserved it for Aug 24...
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1.0
Product
Hertz Car Rental Booking
#1137993
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I sitting by the Hertz at Buffalo Airport waiting for a car that was reserved and paid for. I’m told they not only do not have that car, but they also don’t have any upgrade cars. From 4am on the west coast to (10pm) Buffalo, smooth as silk. Of course that all ended at...
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1.0
Product
Hertz Car Rental Booking
#1127310
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After contacting Hertz and complaining about their appalling lack of care, they responded with a refund of my initial booking of 31.50. Thats it! Just refund the initial fee and so what if you were left high and dry because of their completely inefficient negligent...
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2.4
Horley, England
Product
Hertz Car Rental Booking
I didn't like
  • Have no sense of responsibility or care to their customers
  • Customer service phone options
  • Can i give no stars for reliability
#1115925
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First off, I am a Five Star Gold member with Hertz so no stranger to rental car companies. I have found that some Hertz location try what could be called a Bait and Switch on rental car reservation. The location in SNA - is probably one of the worse of doing this....
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Hertz Car Rental Booking
#1086393
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