Product: Hertz Car Rental Booking Clear all filters (21 of 21 reviews match)
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I sitting by the Hertz at Buffalo Airport waiting for a car that was reserved and paid for. I’m told they not only do not have that car, but they also don’t have any upgrade cars. From 4am on the west coast to (10pm) Buffalo, smooth as silk. Of course that all ended at...
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1.0
Product
Hertz Car Rental Booking
#1127310
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After contacting Hertz and complaining about their appalling lack of care, they responded with a refund of my initial booking of 31.50. Thats it! Just refund the initial fee and so what if you were left high and dry because of their completely inefficient negligent...
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2.4
Hertz Horley, England
Product
Hertz Car Rental Booking
I didn't like
  • Can i give no stars for reliability
  • Being deliberately lied to
  • Customer service phone options
#1115925
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First off, I am a Five Star Gold member with Hertz so no stranger to rental car companies. I have found that some Hertz location try what could be called a Bait and Switch on rental car reservation. The location in SNA - is probably one of the worse of doing this....
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Product
Hertz Car Rental Booking
#1086393
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Can I give Hertz no stars?? Wish that was an option!!! We have a confirmed reservation with Hertz to rent a car and drive to see our daughter, who is in the military with a 48 hour pass. 48 hours - that is all we have with her. When going to get the car, we were...
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1.0
Product
Hertz Car Rental Booking
I didn't like
  • Can i give no stars for reliability
  • Bad service
  • Bad customer service
#1074084
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Hertz should be ashamed of itself. I prepaid online to rent a car from the Philadelphia airport. It said to bring my itinerary. I called hertz Philly airport to ask about this nothing was and they told me where to park. I parked my car I was leaving there had to take 3...
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Anonymous
Anonymous

I still dont have my money back. Its ridiculus

Anonymous
Kenneth

They did not have the type of car I booked instead they made me pay additional amount for a more expensive rent or go for a cheaper one without a refund .I was not happy the ...

1.0
Product
Hertz Car Rental Booking
#1058608
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We planned a trip to take our grandchildren to Florida and reserved a minivan from Hertz on Webb Rd in Wichita Ks. Two days before our departure, Marco, the manager there, called to inform us that they would not have a vehicle for us. I explained that we had a...
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1.0
Product
Hertz Car Rental Booking
#1052998
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I reserved a mid-size car on line ( 03/27/2017) for the week end got the confirmation number from Hertz locate at 6728 Reseda Blvd. Ca. 91335. Come Friday 04/31/2017 at 12.35 pm . I received a phone call from the location stating that they could not honor my...
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1.0
Product
Hertz Car Rental Booking
I didn't like
  • Racist
  • Very racists
#1030859
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Hertz not so much!! The person at the counter was rude and dismissive. She said she didn't know what was available, or when it would be. What kind of way is this to do business?! I showed her the email with the reservation from AAA, she waved me off. I will NEVER use...
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1.7
Product
Hertz Car Rental Booking
#951063
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Hertz, I will never rent for you ever again. On September 15 I reserved a car at your Mt. Vernon location. I went to the location, and was forced to wait an hour and half, the reasons why are first your computer system went down, that part i understand, your manager...
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Hertz Pelham, New York
Product
Hertz Car Rental Booking
#921230
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After purchasing my rental on line for a total price of $207 I was told at the kiosk that there would be a deposit amount of $200 which by the eay is not stated in the contract....WHAT THATS CRAZY. So I canceled and they charged me $100 to cancel...oh and by the way...
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Anonymous
Anonymous

Same thing happened to me. Got everything taken care of online. Then when I got to the place of business to pick up the car, there was an additional charge of $200. (never s...

2.5
Hertz Saint Albans, Vermont
Product
Hertz Car Rental Booking
#906853
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