Product: Hertz Customer Care Clear all filters (0 of 42 reviews match)
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Geico called Hertz to make reservations for me on July 6,2018. Because it was close to 6:00 pm. They told Geico that I had to pick up the car on July 7, 2018. The Geico stressed the importance of me getting a rental so I can go to the Dr. on July 9, 2018. I didn't get...
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1.0
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Hertz Customer Care
#1302420
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I can’t believe I haven’t been reached from someone from hertz about the car rental with my 84 year old mothers stolen credit card!!!, I have made several reviews about this situation and besides the stupid apology from Ellen G from customer service , by the way was...
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Anonymous
Oafie

Why does your 84 year old mother have a stolen credit card ?

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Hertz Customer Care
#1271961
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Hello, In the past month I have rented from hertz twice. Both times I have rented from the premium category. On the last rental I left my IPhone in the car. I did not have time to turn around or I would have missed my plane. I tried to call hertz SEATAC but I found out...
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1.1
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Hertz Customer Care
I liked
  • Being able to rent a benz
I didn't like
  • Being treated like they never want to do business with again
#1268399
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I received an apology from Ellen g, from hertz that was obviously automatic! She apologized for my rental of one of they’re cars ?????? I DID NOT rent a car !!! Which I explained in the message that a car was rented with my 84 year old mothers stolen credit card !!!!!!...
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Hertz Customer Care
#1254836
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Hertz - REALLY
I wrote to hertz about someone renting a car with my mothers stolen credit card , and got a stupid obviously automated apology from Ellen G from customer service, saying she was sorry I had a bad experience with my car rental!!!! She obviously did not read my message!...
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Anonymous
Anonymous

I did not rent a car , they let a thief rent a car with a stolen credit card!! Bottom line !!!! But got a apology for renting a car ?????? They need to check some information ...

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Hertz Customer Care
#1244751
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On April 14, 2018 at the 9005 E Adamo Dr, Tampa, FL location we had an Unbelievable experience, I'm still shaking. The ongoing and all encompassing rant by the employee about the "stupid customers", her boss, and the company was truly ridiculous. I understand there is...
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2.3
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Hertz Customer Care
#1233666
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We are very disappointed that Hertz would take away the benefits that were previously extended to the NRA. I personally do not even belong to the NRA, however this is our 2nd amendment right so for you to do this shows me you are against the people of the United States...
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Anonymous
Anonymous

I totally agree and could not state it any better. Hertz played sicking politics to what? Please some Holly elites or TV media?

1.0
Product
Hertz Customer Care
I liked
  • Hertz is non american
I didn't like
  • That you base your business on political bias
#1198396
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Poor Customer service at Hertz West John St. Hicksville NY

I called to complain about my charges at Hertz Hicksville.NY. Emily was rude,unprofessional, unrespectful and without any manners. She make it sound that I was so cheap complaining for a $20 extra charge. I agree that Hertz should train and screen their employees especially the ones handling the customers.
2.5
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Hertz Customer Care
#1108045
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Complaint against an employee at Hertz, Frankfurt am Main, Airport Hertz Employee Name: DA COSTAL Date: 9/10/2017 Earlier today, September 10, at 3:00pm, we returned our rental car to the garage at FRA Airport. There was a lot of construction going on at the airport...
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1.0
Product
Hertz Customer Care
#1098900
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I've been a Hertz Gold CLub Member for 17 years. Time to leave. I travel nationally. Every location has gone downhill. Portland, Seattle, both DC airports, and most of the airports I have travelled in between. First, the Neverlost is fading out. Customers love the...
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Hertz Customer Care
#1075689
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