Hertz Hyundai Car Rental Reviews

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I rented a Hyundai Accent, I drove away and there was NO CRUISE CONTROL!. The person I spoke with was VERY RUDE. Never again will I rent from Hertz! She said she called a few Hertz rentals in the area I was staying and told me they didn't have any available with cruise control. Having no cruise control was very inconvenient!! Customer service told me "well not everyone likes cruise control", that doesn't even make sense, if they don't like it,...
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1.0
I liked
  • At the moment not much
I didn't like
  • No cruise control
  • Customer service
  • Expensive insurance
#911835
They are the worst!!. I rented a Hyundai Accent, I drove away and there was NO CRUISE CONTROL!. I CALLED A WSS INFORMED SOME PEOPLE DON'T LIKE CRUISE CONTROL!. HELLO, THEY DON'T HAVE TO USE IT!. BUT HAVE IT AVAILABLE TO THOSE THAT DO!!! The person I spoke with was dumb. Never again will I rent from Herrz!.
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Anonymous

Anonymous Having no cruise control was very inconvenient!! Customer service told me "well not everyone likes cruise control", that doesn't even make sense, if they don't like it don't ...

1.5
I liked
  • Pathetic
  • Cleanliness of vehicle
I didn't like
  • Awful customer service
#911579
Our experience with Hertz was very disappointing. We chose to rent a Chevrolet Equinox for our family vacation. When we picked it our vehicle, it was a Hyundai Santa Fe that was filthy and stank. Dirty tissues in the door pockets and food/garage in the back seat pockets, and door handles, armrests, inside windows and steering wheel sticky and greasy. Seats were stained and dirty. We complained about the dirty car and they said they would trade...
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