Product: Hertz Manager Clear all filters (26 of 26 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
I arrived at the Hertz rental location in Frazer at 11:45am. I was the only customer in there when I arrived so we got right into the rental agreement. When I went to pay, i wanted to pay with my debit card and was told they do not accept debit cards. I swiped my...
Read more
1.6
Product
Hertz Manager
#1087657
Reply to reviews
I droped my car a night before and left the keys in drop box.I got a call next day that keys are not in drop box and they don't even have a survailliance camera. annoyed with the employees in the location. never ever trust these people. they charged me 550$ on my...
Read more
1.0
Product
Hertz Manager
#1063277
Reply to reviews

Told me I didn't have to bring back the car with gas in it. It takes15.00 to fill up the car. I lost 250.00 on my paid gig. The staff even stated that non black people usually get their rentals covered in full. I WILL NEVER RENT FROM HERTZ AGAIN! RACIST AND CARED...
Read more
1.9
Product
Hertz Manager
#981086
Reply to reviews

My former Manager at Hertz in Chico,CA was rude, inappropriate, always yelled at me in front of customers. Has a bad attitude problem, cant talk to people well and comes off like a mean terrible person. She is very stuck up and there is always irony with her and she...
Read more
1.0
Product
Hertz Manager
I didn't like
  • Poor management skills
  • Customer service
#865841
Reply to reviews
Called another Hertz Rental Wednesday afternoon and reserved a vehicle. Picked it up yesterday morning May 11th. Three days without a vehicle? Then yesterday afternoon Creighton gives me a call telling me that he still hasn't found where the vehicle was but I would...
Read more
1.0
Product
Hertz Manager
I didn't like
  • Glendale az
  • Office at 6409 w
#846595
Reply to reviews
Be careful in dealing with Bobby Grimes, Hertz General Sales Manager and Chris Knighton, Hertz Sales Consultant located at 11301 Firestone Blvd, Norwalk, CA 90650. They put a lot of pressure on you to finance vehicle and then lie about the availability of the vehicle...
Read more
Product
Hertz Manager
I didn't like
  • Haggling about financing
#670677
Reply to reviews
I had bed experience with them as well. I had a reservation with them made by an agent of them for a nice SUV. And for no reason their manager didn't want to accept the fact that a I will drive an SUV for this price so just for his goodhart he put me on another like...
Read more
2.9
Product
Hertz Manager
#591061
Reply to reviews
Hertz sold me a FPO (Fuel Purchase Option), at the counter, that they said would be credited back if I brought the car back with a full tank (which I did and show on the sign-off receipt). They didn't and their customer service rep said they will only refund it with a...
Read more
Anonymous
Anonymous

Be aware, policy recently changed, now they will not refund pre-purchased fuel even if you return the car full AND provide a receipt!!!

Product
Hertz Manager
#579080
Reply to reviews
And they proved it. I called corporate to validate that the SUV we rented would have a trailer hitch for our wheelchair carrier. We were told "we do not cater to handicapped people" then when I talked to that person's manager they assured me that they would ensure I...
Read more
1.0
Product
Hertz Manager
I didn't like
  • Customer service
#549058
Reply to reviews
The staff is very rude, unprofessional, bad customer service. not the girl though but the manager. They cheated me and charge me an extra more day. I dropped the car off on Sunday, and they were too lazy to close the contract, so end up being charger 1 extra day. I...
Read more
1.0
Product
Hertz Manager
#544157
Reply to reviews