Rented a car in fortmyers fl for weekend. Thought I would rent from Hertz since I was a mile from the new corporate location.
Booked online thru Hertz.com. The reservation end up coming from a location six miles away. That location said they would change and have the rental come from the corporate location. The gentleman is spoke with said he call back.
Still waiting for the call. I just kept what I had and was inconvenienced. When I rented the car no one said all the vehicles were non smoking. I smoked in it three times and was charged $175 cleaning fee.
I told them first and last time I will rent from them. I vacation often and rent cars three times a month; my money would have stayed with Hertz.
A mile from my home; very convenient. Now I will go a few miles more and the competition will have my receive my business!
This reviewer shared experience about pricing issue and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Hertz and uploaded a picture. The most disappointing about hertz toyota car rental at Hertz was no full disclosure, reservations went thru wrong location and told they would call back did not , but reviewer liked car. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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