I rented at a Hertz in Ankeny Iowa because my insurance said they were the preferred provider. I managed to reserve and get picked up just fine, but when I dropped it off the shop called them to pick the car up.
In the end they charged me for 3 additional days over the weekend saying i never took it back. My insurance was charged 2 days, my part was charged for 5. I called the Hertz dealer on Oralabor and they simply just said there was nothing they could do about the issue. I got the general run around of saying that they would check into to it.
I tried to talk to the manager but by was just told repeatedly that he was busy. Do not ever rent from them.