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Hertz - Very rude people i think only in the black neighborhoods

Cll hertz was on hold 27 min only to hang up and Cll back for someone to say we are busy and we will Cll you back left name and number no one still Cll back
1.0
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Website
#1305094
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I called customer care at 2:30 today to ask about my one-day rental for 07/20/18. I have a coupon book that gives you one day free if you rent for a weekend or weekday. Icalled back to extend my reservations for a full weekend. The rep told me I had to rent...
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#1305061
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Made a reservation with Priceline for a 4 day rental which a total was given 249+ dollars without the 11 dollar a day for insurance. Got to Hertz in Hoffman Estates, IL and the lady at the desk stated in order to rent a car with a debit card, needed 2 photo ids, a...
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1.0
#1303923
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We had no headlights, when we discovered this we were 150 miles away. Our schedule didn't permit us to return the car until 5 days later. Costing us over 4 hours of driving plus fuel, and basically a wasted day. I'm supposably a Gold Member for whatever that's worth....
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3.1
I didn't like
  • 75 credit bs
  • 250 miles to return
  • Humiliating exerience
#1302993
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Geico called Hertz to make reservations for me on July 6,2018. Because it was close to 6:00 pm. They told Geico that I had to pick up the car on July 7, 2018. The Geico stressed the importance of me getting a rental so I can go to the Dr. on July 9, 2018. I didn't get...
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1.0
#1302420
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Hertz - Worts car we ever rented.
Hertz - Worts car we ever rented.
Hertz - Worts car we ever rented.
Hertz - Worts car we ever rented.
Rented 7/3 to 7/10 Ft. Lauderdall. Fl Suv. Could not see the car condition clearly until we left the airport. In side of the car was like a pig pen . Food and milkshake spilled on seats and several large grease spots. Also cigarette ashes on dash board. Not fit to rent...
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1.0
#1300666
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Hertz - Very dissatisfied

Charges on my bill that were not authorized nor told about.waited a whole hour after a reservation had already been made.sarcastic manager.horrible experience..i will be going back to enterprise next go round.
1.0
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Additional Fees
Additional Services
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Location
Price Affordability
Product or Service Quality
Reliability
Value for money
Website
#1296705
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No communication between sites. Rented car in Orlando. Required additional $300 deposit after prepaying reservation. Tried to turn in car in Ft Myers as planned and they would not honor the $300 deposit by refunding cash or credit card credit. Not only that, they took...
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I liked
  • Size of car
I didn't like
  • Cusstomer service is awful
#1289805
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I booked a car for late afternoon pickup for a 7 state road trip. The car was NOT ready for pickup...was at Sears getting the oil changed. When we did a walk around with pictures we noted a completely missing front light. We took the car back to the Hertz rental...
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1.5
#1289434
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where to start.....first i booked a flight as well as a car (which was Hertz) for $174 for the week + insurance. Awesome deal right? Too good to be true you might be saying......well yall are RIGHT......when we got Denver got to Hertz to pick up our car turns out our...
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1.0
I didn't like
  • I hate hertz
#1289374
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