filters
State:
Show
City:
Show
Product:
Show
Hertz - Worts car we ever rented.
Hertz - Worts car we ever rented.
Hertz - Worts car we ever rented.
Hertz - Worts car we ever rented.
Rented 7/3 to 7/10 Ft. Lauderdall. Fl Suv. Could not see the car condition clearly until we left the airport. In side of the car was like a pig pen . Food and milkshake spilled on seats and several large grease spots. Also cigarette ashes on dash board. Not fit to rent...
Read more
1.0
#1300666
Reply to reviews
Hertz has not responded to any of our concerns. Do not rent from them!! Our last experience with Hertz Was exceptional. So when it came time for our most recent trip we went back to the same place, and again use your company. There was a difference this time, we would...
Read more
1.9
I liked
  • Staff was great
I didn't like
  • Manager was threatening
  • Manager was angry
  • Had to pay for un-needed services
#1377832
Reply to reviews

Featured

Do not rent from Hertz!
My family rented this car from Hertz in Florence and returned it with a full gas tank in Rome. Anyone who has ever tried to fill a car in Rome will appreciate how hard that is to do. It went back in pristine condition. Hertz charged our credit card €300 in damages and...
Read more
1.0
Roma, Lazio
#1311093
Reply to reviews
Hertz - Disrespectul Employees, Dirty Vehicle
Hertz - Disrespectul Employees, Dirty Vehicle
1. The office is inside a Mini dealership, without any signalling outside. Also, the directions at the link they provide in the confirmation email do not match exactly the rental site. 2. The representatives who received me at pickup were extremely disrespectful after...
Read more
2.7
I liked
  • Easy return at miami airport
I didn't like
  • Dirty vehicle
  • Being treated like trash
  • Not accepting cash
#1316413
Reply to reviews
Never ever will I or my family and friends ever rent from Hertz car rental. It is truly a nightmare of a company. I along with 7 other customers stood at the counter waiting for our rental car. They had none for any of us. After 2 1/2 hours of waiting they finally find...
Read more
1.0
#1353936
Reply to reviews
Had a real ordeal dealing with Hertz at Edinburgh Airport last month, was totally over charged on the car when we picked it up but was told that as I booked it through Orbitz the inflated bill stood. I declined all the insurance but on return found I was charged 159...
Read more
1.3
Ingliston, Scotland
I didn't like
  • Being deliberately lied to
  • Being conned
#1376267
Reply to reviews
I rented a minivan, did a reservation on line, used a coupon got what I thought it was a great deal,,they didn't onored my reservation end up paying a different amount. Van had completely worn tires, crew Hertz Guadalajara airport complete Idiots, as for me it would be...
Read more
1.0
#1375991
Reply to reviews
I've spent the last couple of months trying to dispute a rental. I rented a vehicle from the Columbia-Gervais on June 1 my return was for June 4th however I was in an accident on June 3rd and Hertz was the first to be notified however I received an bill and withdrawal...
Read more
h.kitchener
h.kitchener

Your main mistake was in apparently using a debit card instead of a credit card. Debit cards can be very dangerous, can't they? As for Hertz, I haven't used them in many years...

2.6
#1349667
Reply to reviews
Show

Hertz - Stolen car

My car was stolen from the hotel . I filed a police report, filed a report with hertz and dollar rental, over nighted the keys to the rental office snd have been banned from ever renting from them again, I would never rent from them again.
1.8
Details
Additional Fees
Additional Services
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Location
Price Affordability
Product or Service Quality
Reliability
Value for money
Website
#1371406
Reply to reviews
I rented a car and returned it with a full gas tank. Even when they charged my credit card for $84.42 they stated in their letter that the employee who checked my car in indicated the car was on full but they are claiming that 8.45 gallons of gas were needed to fill up...
Read more
2.3
#1337069
Reply to reviews