Hertz practices legalized robbery, and additionally hires the most personality-absent, rude people I've ever had the misfortune of dealing with. I made reservations by phone, and everything seemed like it would be fine...other than the RIDICULOUSLY over-priced options...Read more
Booked a rental car online for St. Louis, MO airport pickup 4/19-21/2018. Was supposed to be $87 and some change. We always buy the insurance. They charged me $100 a DAY for insurance on this car. That is more than I pay per month for two brand new vehicles, fully...Read more
I didn't like
- Misleading pricing scalped on insurance charged for gas i put in
Sucks, simply sucks. Suits now? Are you kidding your low paid employees by putting them in hot suits in hot locations. Complete *** who run Estero they say that the reviews are off the charts? Lies. They say you can make commissions? Yes, you can if you have the cars...Read more
Received a charge for $15 for a tiny ding on the windshield. It could easily have been there when the cargo was picked up. I did not see it, and I suspected the originally inspector did not see it either. In any event I did not cause the damage and something of this...Read more
On April 14, 2018 at the 9005 E Adamo Dr, Tampa, FL location we had an Unbelievable experience, I'm still shaking. The ongoing and all encompassing rant by the employee about the "stupid customers", her boss, and the company was truly ridiculous. I understand there is...Read more
I noticed some weeks ago the position taken by Hertz concerning the NRA; my understanding is that Hertz (and the other “major” car rental companies) will no longer have any dealings with the NRA. Your collective position is that the NRA has some responsibility for the...Read more
I didn't like
*** this is what I sent them...no response*** Dear Sir or Madam, First I want to apologize now for anything in this email for I am quite mad. Back in 2016 I had the unfortunate experience of my car catching fire from the exhaust. I placed my car in the shop and was...Read more
Hertz - Terrible, was charged 143, without authorization then 290 .
March23 and march 30. Investigation in progress. Hertz either stole card or didn't give it back. I reported it missing. Unbelievably they managed to charge me 290 more. Rude hanging it up on me for no reason. They charged me 90 dollars for gas that i couldn't pay as they drained my account into a minus status, and weren't satisfied by taking the 290. They really are the worst.
Dublin airport-was not told because I put the car on my visa but my daughter was driving added charge. Used for two days and the price was so high I thought they had not used my voucher. I upgraded & added the extra insurance but was not told it was 285 euro more!...Read more
I didn't like
- Customer service stinks
- Not given all the information up front to fees
- At edinburgh airport pressure to up sale
My 84 year old mother had her billfold stolen yesterday and among them charging large amount of money at a retail store they rented a car from hertz in bowling green ky , I guess you don’t look at the drivers license before the rental or take a picture of the drivers...Read more
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