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I was appalled at the careless business tactics your corporation utilizes. Preying on the needs of individuals relying on your corporation to provide them with a mode of transportation for pleasure and or business. On May 27 at Orlando International Airport it was...
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#1055144
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We planned a trip to take our grandchildren to Florida and reserved a minivan from Hertz on Webb Rd in Wichita Ks. Two days before our departure, Marco, the manager there, called to inform us that they would not have a vehicle for us. I explained that we had a...
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1.0
#1052998
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I had a prepaid reservation with Hertz. Called and asked if we could add our daughter as a driver. Yes. At counter when picking up car told Hertz at ORF we wanted to add our daughter but would have to upgrade, no problem upgrade now and tomorrow when you daughter comes...
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1.0
#1047842
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Hertz Membership Review

Hertz
#1016840
What exactly is the purpose or benefit of a Hertz Gold Membership if the ONLY real benefit of the membership is to pick up your car and go without having to wait and Hertz does not have cars??! This is why I left Avis. Thanks Hertz!
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Hertz Customer Care Review

Hertz
#1000358
1.3
Details
Hertz took out a extra $357.00out of my account never got it back. Been fighting to get back since Oct 2016 it was a mistake they shouldhave never went into my account they had my Visa card because i had to giive to them
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Hertz Car Rental Review

Hertz
#996291
No cars available in Atlanta...Gold level customer with a reservation. Waiting line at Gold Service both is 25 deep and not moving. Time to call my travel agent and see if National has cars available at ATL tonight.
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Hertz Car Rental Review

Hertz
#981601
I booked and prepaid for a full size car at Salt Lake City airport. After the agent tried to sell me unsuccessfully all kinds of upgrades, I found out that my full size rental is a VW Passat. Are you kidding me? The very own VW.com lists the Passat as a midsize car. Crooked company
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I turned my car car in at the Logan Boston Airport staff was wonderful when I turned in my Car. I was a bit flustered because I missed the turn odd in the tunnel, afraid I might miss my flight. left my cell phone in the car,also a pair of Rayban sunglanglasses and the...
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#1046461
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I rented and prepaid for my weeked trip rental the cost was great at $79.95 for three days after tax. I picked up the rental and enjoyed the customer service recieved. While traveling something told me to check my bank account, that is when I saw a $200 hold! I called...
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3.4
#1034493
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We booked a car online and went to pick it up the next day!!! The reservation was for 9.99 a day for a Prius. We get there and the man says no I can't give you that because you wouldn't be happy! So they went back and fourth for few minutes and just to hurry up the...
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1.5
#1032811
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I reserved a mid-size car on line ( 03/27/2017) for the week end got the confirmation number from Hertz locate at 6728 Reseda Blvd. Ca. 91335. Come Friday 04/31/2017 at 12.35 pm . I received a phone call from the location stating that they could not honor my...
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1.0
I didn't like
  • Racist
  • Very racists
#1030859
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My family and I rented a car from Hertz at Miami's airport in December. We drove the short distance from the airport to Miami Beach, where we stayed for five days before returning home. We did very little driving off the beach and at no time did we knowingly drive on...
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1.0
I didn't like
  • Tolls billed two months later
  • Additional toll charges
  • Added on plate administrative charge
#1023683
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I was involved in an accident that was not my fault. The person driving the Rental never gave me his prove of insurance It happened on 2-16 -17 and did not speak with the claim department until 3-6-17 and was told by Lewis Marrow to send my pictures and he never...
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#1023602
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My wife and I rented a car from this office and we had the most awful experience 1 the car that was booked was not waiting for us when we arrived ...it had been sent to an unknown address in Riga for us to collect...even though we arranged pick up from the...
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1.5
I didn't like
  • Attitued of the staff
#1023015
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