Latest review first
Hertz - Horrible.
Had reservations here to pick up a car. Got there and said not only will they not use my debit card, they ran a credit check and said credit card only. Here is a bright idea!! How about running the credit check when the freaking reservation was made a month ago. Just throwing it out there.
WORST COMPANY EVER. DO NOT RENT a car from this company. don't ruin your fun on vacation. 1. i pre -paid - i saw in the bill they charged me extra 2. they told me to pick up a car and then said they i was on top of the extra charged- charged for SATELLITE...Read more
Rented a car, had the collision damage wavier coverage. came back and told there was a scratch. They wanted to charge me approx. $500 US. I explained I had the coverage. They said ok...then I went out to car as I realized I left my reading glasses there. When I came in...Read more
My sister rents a whole lot of cars from Hertz. For the most part it's been flawless, until San Bernardino Camin Real. They refused to honor her business reservation and charged her approximately 5 times the reserved rate. Then gave her a Toyota Yaris with mechanical...Read more
Hertz UK rented out of South Hampton. Never told about Toll roads!!! Somehow missed 2 tolls totaling $6.90. Hertz was sent an Inquiry from Department of Transportation. Hertz is charging me $56.46 per toll for an administration fee Totaling $112.92. That is...Read more
I didn't like
- Customer service
After a week of bs through corporate and local DIA employees I finally convinced corporate employee give me the e-mail of one of the managers. I e-mailed him and with great surprise received an e-mail back. He had assigned it to a couple of his employees who got in...Read more
I had a complicated situation which required my husband and I to be in different locations. I was going to pick up the rental car and he was going to drop it off. I had a tight time frame because the office opened up at 7:30 and I had to get to the funeral in another...Read more
If I was able to give negative stars I would! I made a reservation with hertz at the Milwauke, Oregon location. Biggest mistake ever!!!1 When we arrived at the Portland airport we grabbed a taxi to Milwauke. Why not at the airport - all the cars were sold out or the...Read more
Hertz - Unhappy car renter
My $350 rental fee turned into a $787.00 nightmare! Received cracked windshield via i-25 so had to return to nearest Hertz rather than airport as dangerous to drive was charged extra for doing so.. I have children and family across the US and have used Hertz for years..will not be using for future travels due to this.. Hertz complaint..
I rented from Hertz July 27. When I picked up the car, it had paint chips on the front bumper and front hood. July 29, we were traveling through a heavy rain storm and arrived home to see the paint chipped more. We took the car back Monday morning to show them,...Read more
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