Not resolved
1 comment

I receive many many unwanted emails from Hertz. I tried to follow the Unsubscribe link at the bottom of the email.

After entering everything on the form (all of which they knew from my unsubscribe) link I clicked "Unsubscribe".

At this point the system indicated that I must enter a valid Hertz #1 Gold number.....but, there is no container on the form to accept the required field.

Catch-22. I cannot unsubscribe.

Now, this silly system wants at least 100 words before I can submit my complaint. Where do you people get these IT professionals? I will continue to ramble here until I reach 100 words because, apparently, I write too succinctly for this system. I guess many high school educated people cannot express a coherent thought in fewer than 100 words.

Lousy.

Reason of review: Poor customer service.

Monetary Loss: $100.

Preferred solution: Let the company propose a solution.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1618518

How did you loose $100 by getting emails? The easiest way if they're not letting you unsubscribe in an easy effective way is to mark them as spam and mute them forever.

You May Also Like