1 comment

I had a rented car with pick up and return at the airport.

As #1 Club member I expect a good service as I have been enjoying in my last Hertz rentals in Raleigh NC airport or Austin TX.

However in Ireland seems they are in another company, when returning the car they told me that I was not allowed to return the car where I pick it up, I should go to another place.

When you rent a car in the airport, time is the more valuable service you can get.

If something special appears you should be advised when you pick up not when you return with tight time to get the plane.

I think you should make a training to this guys in Ireland to show them in the States how a #1 Club Hertz deserves treatment.

I can tell you that Avis regular treatment in Dublin Airport is much more better that Hertz #1

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Jun 18, 2015.
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Anonymous
Oak Ridge, Tennessee, United States #1003755

Had similar problem, car broke down and hertz in Shannon would not adjust bill for loan of use of car for a day. My last hertz rental.

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