I rented a car through Hertz for 2o June 13 at the Orange County AP (SNA). I waited over an hour to get my reserved vehicle and was told that they had plenty of cars, but not enough people to wash the cars being return.
Hence, hold the *** on. On the 25th of June I had to wait over 30 min to return the vehicle in the same location. Despite the fact that there here six or more Hertz employees running around in Hertz type vest, they one had one (1) employee with a handheld scanner that checked for cleanness, fuel level, and print off a return receipt.
My opinion is that they "suck" and I will never choose Hertz again. The location at SNA is totally mismanaged and everyone I saw dealing with Hertz