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Customer service
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Rented 7/3 to 7/10

Ft. Lauderdall. Fl


Could not see the car condition clearly until we left the airport.

In side of the car was like a pig pen . Food and milkshake spilled on seats and several large grease spots. Also cigarette ashes on dash board. Not fit to rent or to haul any guest in. Called Hertz customer service and was told to take it to a car was on my vacation time and they would reimburse me 10.00 for the car wash.

You got to be kidding Hertz. Took multiple pictures before returning the car.

We are not clean freaks but you had to make sure you washed your hands after getting out of the interior. Oh and also the inside windows had some kind of slop sprayed on them in several places. We have rented from several car rentals in the past and this was the first from Hertz and will be the last for us and anybody we know. Thought they were one of the top companies but like OJ they were the worst ever.


These pictures cannot express how bad this thing was inside.

Company wrote 0 private or public responses to the review from Jul 11.
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